Business Consulting

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I’m a powerful leader trained in communicating in ways that positively impact an organization’s results. I speak effectively to customers and large groups, and leave employees both empowered to serve customers and fulfilled in their work.

I listen deeply for ways of empowering leadership: generating breakthroughs in communication, delivering trainings and presentations, improving business processes, and generating superb customer service.

I am committed to serving organizations that have a clear purpose and mission. My top interests include customer service management, workshop production, and business process design, especially for the business consulting, health awareness, personal finance, personal development, and environmental awareness industries.

I produce video training where I record your PC screen, showing and explaining what to do and why. I can also edit recordings of people in your company going through using the software (one who is an expert and who is a novice fumbling through the steps), to make clear processes that include the errors people have made, and how to correct from errors. I clarify business processes so people can hear what to do and what is expected, and follow the process.

I am excellent at web site development for marketing (I wrote or customized all parts of this web site, including HTML, CSS, PHP, and CGI). I am highly skilled in a wide range of software, including DreamWeaver, Remedy, SalesForce, and Raiser’s Edge, plus common office software such as Word, Excel, Access, and FrontPage.

I have extensive workshop production experience, including training presenters, planning and managing workshop logistics, operating sound as a full partner with presenters, preparation of materials, and course leader support.

I offer to come talk with you about how I would benefit your organization. I invite you to contact me now so we can begin.

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